Terms of Use

Effective Date: 24 March 2026

1. Eligibility & Account Registration

You must be at least 13 years old (or the local minimum age of digital consent) to create a TurboClip account. You agree to provide accurate information and to keep your credentials secure. You are responsible for all activity under your account.

2. Content Creation & AI Usage Policy

TurboClip uses AI to generate scripts, narration, imagery, and video content on your behalf. Please follow these guidelines when using the platform:

Compliance with Applicable Laws

Users are responsible for ensuring that any content they create, upload, or publish through TurboClip complies with all applicable laws — including copyright, defamation, privacy, and advertising regulations in your jurisdiction.

Respecting Intellectual Property

Do not upload reference images, data source documents, or other materials you do not have the right to use. Obtain permission from the copyright holder where required. Do not use TurboClip to generate content that infringes on third-party intellectual property rights.

Prohibited Content

You may not use TurboClip to generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, sexually explicit involving minors, or that promotes violence or discrimination. Turbo Labs reserves the right to remove any content and suspend accounts that violate this policy.

AI-Generated Content Disclaimer

Content generated by TurboClip — including scripts, narration, imagery, and captions — is produced by automated systems that rely on machine learning algorithms with inherently probabilistic characteristics. Output may contain errors, inaccuracies, or inappropriate material, and output may not be unique — other users may generate the same or similar content from similar prompts.

You are solely responsible for reviewing all generated content before publishing or distributing it. Where applicable law requires disclosure that content is AI-generated, you must indicate this in a way that cannot be reasonably misunderstood. Turbo Labs is not liable for the accuracy, completeness, or appropriateness of AI-generated output.

Restrictions on Output Use

You may not use content generated by TurboClip to train, test, or otherwise improve any machine learning model or artificial intelligence system.

Turbo Labs does not condone — and cannot be held liable for — content created by users that violates laws or third-party rights. By using our platform you agree to indemnify Turbo Labs from consequences arising from such violations.

3. License to Use TurboClip

Provided you comply with these Terms, Turbo Labs grants you a limited, personal, non-exclusive, revocable, and non-transferable license to access and use the platform. You agree not to copy, scrape, or access TurboClip via automated means unless authorized in writing.

We may enforce reasonable limits (e.g. concurrent sessions, usage volume) to protect against unauthorized access or abuse of the service.

4. Credits & Subscriptions

TurboClip uses a credit-based pricing model. Every AI generation action (scripting, narration, image creation, video animation) costs a specific number of credits. Credit costs are displayed before each action — no surprises.

Credits can be obtained through one-time credit pack purchases or monthly subscription plans. Subscriptions are billed in advance and auto-renew unless cancelled before the end of the billing period. You can manage or cancel your subscription from your account settings.

Credits are non-refundable, non-redeemable for cash, and non-transferable. Unused credits from subscription grants do not roll over between billing cycles unless otherwise stated. Credit costs vary based on the AI model selected — faster models cost fewer credits, premium models cost more. Free actions such as video rendering, editing, and basic UI operations do not consume credits.

5. Referral & Affiliate Programs

TurboClip offers a referral program where users earn tiered subscription discounts by referring others via a personal vanity URL. Discount tiers and durations are subject to change at Turbo Labs's discretion.

Our affiliate program allows partners and influencers to earn commission-based revenue on referred subscription payments. Abuse of either program — including self-referrals, fake accounts, or fraudulent activity — will result in forfeiture of rewards and potential account termination.

6. Intellectual Property

All platform code, design, trademarks, and branding in TurboClip are owned by Turbo Labs. Except for the limited license above, no rights are transferred to you.

7. Ownership of Generated Content

You retain ownership of the content you create using TurboClip — including generated videos, slideshows, scripts, and exported media. You grant Turbo Labs a worldwide, royalty-free license to store, process, and render your content solely to provide the service.

Content you upload (reference images, data source documents, production notes) remains yours. Turbo Labs will not use your uploaded materials for any purpose other than delivering TurboClip's services to you.

8. Data Sources & Uploaded Materials

TurboClip allows you to upload reference documents (data sources) to ground AI-generated content in your factual data. You are solely responsible for ensuring you have the right to use any materials you upload and that they do not contain confidential information belonging to third parties without authorization.

9. Refund Policy

  1. Eligibility — Credits are generally non-refundable. Refund requests for credit pack purchases must be made within 7 days of purchase and only if no credits from the purchase have been used. Refunds are granted at Turbo Labs's discretion.
  2. How to Request — Email us at support@turboclip.ai with the subject “Refund Request — TurboClip” including your account email and purchase details.
  3. Subscriptions — Subscription payments are non-refundable once the billing cycle has begun. Cancellation prevents future renewals but does not refund the current period.
  4. Non-Refundable Cases — Promotional pricing, special offers, and accounts terminated for Terms violations are not refundable.
  5. Processing Time — Once approved, refunds are issued via the original payment method. Banks may take 7–14 business days to credit funds.
  6. Changes — Turbo Labs may update this policy at any time. Major changes will be posted on our website.

10. Termination

Turbo Labs may suspend or terminate your account at any time for violations of these Terms. You can delete your account at any time from your account settings. Upon termination, your remaining credits are forfeited and your content may be permanently deleted.

11. Disclaimer & Limitation of Liability

The platform is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

AI-generated content is produced by machine learning systems with inherently probabilistic characteristics and may contain errors, inaccuracies, or material that is offensive or inappropriate. Turbo Labs does not warrant that output will be accurate, complete, unique, or suitable for any particular purpose.

To the maximum extent permitted by law, in no event shall Turbo Labs be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of TurboClip, including but not limited to damages resulting from AI-generated content, loss of data, or interruption of service. Our total aggregate liability shall not exceed the amount you paid to Turbo Labs in the twelve (12) months preceding the claim.

12. Changes to Terms

We may revise these Terms periodically. Continued use of TurboClip after updates constitutes acceptance of the revised Terms. We will notify users of material changes via email or in-platform notice.

13. Governing Law

These Terms are governed by the laws of Queensland, Australia, without regard to conflict-of-law principles. Disputes shall be brought in the courts of Queensland.

14. Contact Us

Questions or concerns? Email support@turboclip.ai.